axinthefield: Dynamics Ax 2009 Retail Error Messages & Possible resolutions

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Источник: http://blogs.msdn.com/b/axinthefield...esolutios.aspx
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Dynamics Ax 2009 Retail Error messages & Possible resolutions:


Error Code

Title

Error Description

Possible Resolution

0

Error on sending

request

The distribution
server for the location has not been specified in Retail Scheduler.

Modify the location
by specifying the distribution server for the location (Retail scheduler >
Common forms > Locations).

4096

Error inserting in
system tables

Retail Store
Connect cannot write into the incoming or outgoing message tables. The tables
might be missing, the user that the service is running as might not have read
and write permissions on the message database, or required fields in the
tables could be wrong or missing.

Assign
db_datareader and db_datawriter permissions to the SQL login for the user
that the Retail Store Connect service runs as.

4097

Remote Connection
dropped

The TCP/IP
connection was terminated while Retail Store Connect was forwarding a
package, or the receiving Retail Store Connect instance was shut down during
the transfer.

Restore the network
connection. If the network connection is slow or overloaded, consider
increasing the TCP/IP timeout for both Retail Store Connect instances. This
is done in Retail Store Connect Settings.

4098

Cancelled because
of send and receive size

The registered size
of the package does not match the actual size of the package. This is most
likely caused by a transmission failure.

Resend the package
by running the Retail Scheduler job again.

4099

Cannot find new
packet number

Retail Store
Connect could not assign a new package number to an incoming package. This is
usually caused by an incorrect message database configuration in Retail Store
Connect Settings for the receiving instance of Retail Store Connect.

Confirm that the
message database is configured correctly and the Retail Store Connect user
has the required privileges.

4100

Cannot instance a
scoket

The operating
system could not create a Windows TCP/IP socket. TCP/IP might not be
installed or enabled on the computer.

Confirm that the
TCP/IP protocol is installed and enabled on the computer. For more
information about enabling TCP/IP, see "Enable remote connections in SQL
Server and start the server" in "Deploy Microsoft SQL Server"
in the Deployment and Installation Guide.

4102

HopCount has
exceeded its maximum value

A package cannot be
transferred because the hop counter for the package has reached the maximum
set in Retail Store Connect Settings.

This error can
occur when a service name is incorrectly assigned to an IP address. It can
also be caused by an inconsistency between the distribution server name for a
location and the actual server name for the instance of Retail Store Connect.

• 
  Verify the DNS registration of the server name or its entry in
  the Hosts files on all computers involved.
• 
  Confirm that the distribution server name for the location (Retail
  scheduler > Setup > Store integration > Retail
  Store Connect profiles) matches the one in Retail Store Connect Settings.

8192

Error in processing
request

An unhandled
exception has occurred while reading or writing to a database. This error is
typically not related to the database connection.

• 
  Check the Event Log for more information. Because this error
  happened on the database level, it is likely that the database has reported
  the cause of the error in the Event Log.
• 
  Check for invalid or incorrect field transfer setup in a Subjob.

12288

An error occurred
connecting to Retail store connect

The Data Client
component of Microsoft Dynamics AX 2009 cannot connect to Retail Store
Connect. This error occurs when the Retail Store Connect service is not
running, when the Data Client is trying to connect to a service that does not
exist or does not have a correct IP address associated with it, or when the
Data Client is trying to connect to Retail Store Connect on an invalid TCP/IP
port.

• 
  Start the Retail Store Connect service.
• 
  Confirm that the Retail Store Connect service name has an IP
  address associated with it. This can be checked from the command prompt by
  typing ping ). If the
  service name does not respond to a ping command, you must reconfigure your
  DNS server or Hosts file so that the service name is associated with the
  correct IP address.
  • 
    Verify that the port numbers match in Retail Store Connect
    Settings and in the Retail Store Connect profile.
  • 
    Verify that IPsec (if enabled) or the firewall is configured
    correctly. One way to verify this is to connect to the Retail Store Connect
    port using telnet.

12289

The connection
string was empty

The connection
string for the location has not been provided.

In Retail
Scheduler, verify that the database profile is configured correctly.

12290

Could not log in

Retail Store
Connect does not have the necessary permissions to log on to the specified
company.

Grant access to the
Microsoft Dynamics AX user that is used by Retail Store Connect.

12291

Connection
temporarily unavailable

All sessions
(servers) that Retail Store Connect is allowed to use are unavailable.

Wait until Retail
Store Connect has released one of the sessions that it is using, or assign
more sessions to Retail Store Connect in Retail Store Connect Settings.

12293

Cannot load plugin
dll

In most cases when
this error occurs, the plugin has been registered and the configuration is
correct, but the path to the plugin .dll file is invalid or the .dll file is
missing.

• 
  Uninstall and reinstall the plugin to correct the registry
  setting.
• 
  Remove the Retail Store Connect server and then add it again.

12294

Plugin version not
supported

This version of the
plugin cannot be used with this version of Retail Store Connect. In most
cases, the plugin requires a newer version of Retail Store Connect.

• 
  Upgrade Retail Store Connect to the same version as the plugin.
• 
  Install the version of the plugin that matches the version of
  Retail Store Connect.

12295

Waiting for a
previous package

A previous package
belonging to the same JobID has not been processed successfully. Check the
job status to determine if the job is waiting or if there is a problem with
the job.

• 
  Take corrective action so that the package is processed
  successfully.
• 
  Cancel the job.

12296

Error connecting to
a database

Retail Store
Connect cannot connect to the database.

If the error occurs
when Retail Store Connect is trying to generate a package, the connection
string for the source database is probably incorrect. Correct the database or
AOS profile configuration, and then test the connection. If possible, test
the connection on the same computer that is running Retail Store Connect to
confirm that all hosts and services are configured correctly.

12305

Error while sending
package information

A connection has
failed, or the network is unstable.

• 
  Retry the operation.
• 
  Check all connections.

12306

Error while
transfering package

A connection has
failed, or the network is unstable.

• 
  Retry the operation.
• 
  Check all connections.

16384

Error writing file

Retail Store
Connect cannot write to the hard disk. The disk might be full, Retail Store
Connect might not have permissions to write to the working directory, or the
path to the working directory (as specified in Retail Store Connect Settings)
might be incorrect.

• 
  Free some space on the disk.　
• 
  Confirm that the process has the necessary permissions to write
  to the disk.
• 
  Confirm that the path to the working directory is correct.

16385

Error creating file

Retail Store
Connect cannot write to the hard disk. The disk might be full, Retail Store
Connect might not have permissions to write to the working directory, or the
path to the working directory (as specified in Retail Store Connect Settings)
might be incorrect.

• 
  Free some space on the disk.　
• 
  Confirm that the process has the necessary permissions to write
  to the disk.
• 
  Confirm that the path to the working directory is correct.

16386

Error reading file

Retail Store
Connect was trying to read a file that does not exist.

Re-create the file
by running the job again.




Источник: http://blogs.msdn.com/b/axinthefield...esolutios.aspx